The SOC is operated by TDEM on a 24/7 basis and serves as the state warning point. It uses an extensive suite of communications to receive and disseminate warnings of threats to regional warning points and to state and local officials, monitors emergency situations throughout the state and provides information on these events to federal, state and local officials, and coordinates state assistance to local governments that are responding to emergencies.
SOC Daily Operations
The SOC serves as the state warning point and primary state direction and control facility, and is managed and staffed by the Operations Section of TDEM during its normal daily operations, which is 24 hours a day and seven days a week. The Daily Operations staff monitors threats, makes notification of threats, provides information on emergency incidents to local, state and federal officials and coordinates assistance requests from local governments through the DPS District offices.
Daily Operations also manages the AMBER Alert, Silver Alert, Blue Alert and Missing and Endangered Persons Alert programs.
In a typical year the SOC Daily Operations coordinates 3,000 to 4,000 local incidents.
State Management Team (SMT)
The State Management Team (SMT) is a dedicated SOC staff responsible for standardizing SOC management and operation during a disaster, developing a NIMS-based resource request process, and incorporating state agency liaisons to support operations.
The SMT consists of experienced managers who facilitate the flow of resources and services to affected areas during large disasters and emergencies within the state.
During emergency SOC activations the SMT has team members that serve as the lead points of contact in the following areas:
- Mass Care
Additionally, the SMT has state agency liaisons that support the SOC. They include representatives from:
- Texas A&M Forest Service
- Texas Military Department
- Texas Engineering Extension Service – TX Task Force 1